Raising prices in the hospitality industry can be a delicate process that requires careful planning and execution. While increasing prices can help hotels improve profitability and maintain competitiveness, it’s essential to implement pricing changes...
PR disasters can strike any hotel unexpectedly, damaging reputation, credibility, and revenue. Whether it’s a guest safety issue, a viral negative review, or a scandal involving staff members, how a hotel responds to such crises can make or break its reputation....
Conversion rates are a critical metric for hotels to track and optimize, as they directly impact revenue and profitability. Conversion rate refers to the percentage of website visitors who take a desired action, such as booking a room, making a reservation, or signing...
In the hospitality industry, the competition is fierce, and hotels are constantly striving to stand out from the crowd. While luxurious amenities and stunning décor are essential, personal touches often leave a lasting impression on guests. These small gestures can...
Effective leadership in the hospitality industry requires a thorough understanding of key business terms that shape decision-making, strategy, and overall success. Hospitality leaders must navigate a complex landscape, balancing guest satisfaction, operational...
