With the rise of Gen Z travelers, hotels face the challenge of attracting and appealing to this tech-savvy, socially conscious generation. Gen Z travelers value authentic experiences, affordability, and connectivity, making them a unique demographic for hotels to...
Social media has become an indispensable tool for hotels to connect with guests, promote their brand, and drive bookings. However, navigating the ever-changing landscape of social media requires caution and strategic planning. To maintain a positive online presence...
Conferences offer invaluable opportunities for hoteliers to network with industry peers, gain insights into emerging trends, and stay informed about the latest innovations and best practices in the hospitality sector. Whether you’re a hotel owner, manager, or...
Raising prices in the hospitality industry can be a delicate process that requires careful planning and execution. While increasing prices can help hotels improve profitability and maintain competitiveness, it’s essential to implement pricing changes...
PR disasters can strike any hotel unexpectedly, damaging reputation, credibility, and revenue. Whether it’s a guest safety issue, a viral negative review, or a scandal involving staff members, how a hotel responds to such crises can make or break its reputation....
